EduFocus Data Safety

1. App and scope

This page applies to the EduFocus Android application with package name com.edufocus, related mobile-app services and the accounts operated by EDRACLE TECHNOLOGIES PRIVATE LIMITED. It supplements our Privacy Policy.

The exact data handled depends on whether the user is a student, parent or guardian, tutor, teacher, institute or academy and which features and device permissions they choose to use.

2. Data the app may handle

• Personal information: name, email, phone, date of birth or age, user role, gender where provided, profile image and authentication identifiers.
• Learning information: class, board, subjects, preferences, enrolments, attendance, homework, assessments, progress, schedules, learning files and tutor feedback.
• Professional or institute information: qualifications, experience, availability, fees, business details, verification records and authorised staff roles.
• Transactions: order or payment identifier, amount, status, invoice, refund and billing information. Payment providers handle full card or banking credentials.
• Communications and user content: messages, support enquiries, AI prompts and responses, reviews, images, documents, homework and voice notes selected by the user.
• Location: coarse or precise device location when permission is granted and a feature such as nearby discovery or address assistance is used.
• Device and app activity: IP address, device and OS information, app version, push token, usage events, session or security events and diagnostic information.

3. Why data is used

• Account creation, authentication, verification and security.
• Classes, batches, discovery, enrolments, attendance, homework, progress and guardian-linked services.
• Payments, subscriptions, refunds, receipts and transaction support.
• AI-assisted learning, live classes, messages, notifications and customer support.
• Fraud prevention, safety, diagnostics, service reliability and product improvement.
• Legal, tax, accounting and dispute-resolution obligations.

4. Optional device permissions

The app requests a permission only when the corresponding feature needs it. Users can refuse or later withdraw permissions in device settings.

• Camera and photo/file access for profile pictures and selected learning uploads.
• Microphone and audio for live classes, voice notes or voice-enabled learning.
• Location for nearby services and address assistance.
• Contacts only for a user-initiated picker, invitation or linking flow.
• Notifications for OTP, account, class, payment and learning updates.
• Calendar, Bluetooth or biometrics only for a feature the user activates where supported.

5. Service providers and sharing

EduFocus does not sell personal information as a commercial product. Data may be transmitted to an authorised parent, tutor, institute or academy for the requested learning service, and to processors needed to operate the app.

• Cloud infrastructure and object-storage providers.
• Firebase/Google services for app infrastructure, authentication and notifications, and Google, Apple or Facebook when that sign-in method is selected.
• Razorpay or another configured payment provider for transaction processing.
• Google Maps/geocoding for location-based features.
• Zoom or another configured meeting provider for live classes.
• Configured AI providers when an AI-enabled feature is used.
• Email, messaging, support, security, analytics and diagnostics providers.

EduFocus disables advertising-ID collection in its configured social sign-in SDK and does not use the app to personalise third-party ads. Provider SDK behaviour and the Play Console declaration are reviewed when app features or SDK versions change.

6. Security

Data is protected in transit using HTTPS/TLS where it travels between the app and configured services. EduFocus also uses account verification, access controls and operational safeguards appropriate to the type of data. No system can guarantee absolute security.

7. Retention and account deletion

Information is kept only as long as needed for the service and legitimate legal, tax, accounting, fraud-prevention, security and dispute purposes. Retention may also depend on the institute or academy responsible for an academic record.

A user can request deletion from inside the app or through the public Delete Account page. Verified deletion covers the account and associated personal data, subject to the limited retention described on that page.

8. Children, questions and updates

A minor should use EduFocus with appropriate parent, guardian, institute or other legally authorised involvement. Contact us if a child account may have been created without appropriate authority.

Questions can be sent to edracle.pvt.ltd@gmail.com or raised by calling +91 90347 98321. This webpage is a public explanation; the Google Play Data Safety form is maintained separately for the currently published app build.